Service philosophy
Think what customers think, make customers satisfied
Xintianhe Service Concept
Profession creates brand, service creates value
  • Service Tenet
    Customer supreme, integrity first, quick and efficient.
  • Service Concept
    Create value for customers, move customers by integrity.
  • Service Promise
    Family-like service during the whole process.
"Jie" sincere service
Provide you with fast door-to-door service 24 hours a day
Service Introduction:

● We will provide you free product consultation service and recommend the most suitable product for you.

● We can design and manufacture non-standard products according to your specific requirements.

●We will also provide you free technical consultation on the engineering projects and make up detailed equipment construction scheme for your reference.

● We will accompany you to the construction site where our company’s products are working, and recommend the most suitable products for you.

● We will be responsible for the transport of the products and we will deliver the products safely to you.

● We will provide you free technical training and cultivate qualified operators for you.

● We will provide on-site instructions on the installation and adjustment of the equipment for free of charge.

● We will provide you 24-hour quick response on-site service.

● We will regularly check the condition of the products at the customer’s site and instruct the operators to make maintenance work.

● We will provide free services within the warranty period (free of charge), and we provide follow-up services through the life cycle of the product.

● We have set up more than ten offices in China, parts inventory as well, and we supply you with various kinds of parts in time.

● We will build a complete file for your product.

● You can dial our aftersales hotline: +86-731-52825566 any time when you have got a problem. We will make timely response and solve the problems for you.

Marketing Network
Our products are very popular in China, and they have been exported to various countries and areas like Indonesia, Malaysia, Singapore, Russia, Ukraine, etc. With the wide application of the construction technology of pile foundation work, the demand for piling machinery in both domestic and overseas market is increasing day by day. The company will improve the market share in the domestic and overseas market rapidly and establish an international brand with reliable product quality and good credit.